العربية
Taim Academy Practitioner-led workshop
A practical programme for café and restaurant businesses

Coffee & Restaurant BusinessFrom Concept to Operations & Growth

A practical workshop that turns field experience into decision tools: examine the concept, read the numbers, connect the menu to operations, and build a customer experience that can be managed and improved. Designed for both aspiring and existing operators.

2 days · 12 hours In person & hands-on Cases & group exercises Reusable tools
2connected training days
12training hours
6operating modules
6practical tools and outputs
From passion to decision

Before the space is beautiful, the business must be understood and manageable

The workshop focuses on decisions made before opening and long after it: what are we really selling, to whom, at what cost, and how do we know operations are moving in the right direction?

01 · CONCEPT

A clear reason to choose you—not only a beautiful idea

Connect identity to customer, menu, pricing, and the visit experience.

02 · NUMBERS

Profit you can understand—not activity you can merely see

Distinguish sales, traffic, margin, and cash—and read the effect of each decision.

03 · SYSTEM

Repeatable operations before considering expansion

Build clear routines for quality, inventory, team, and customer experience.

Who it is designed for

Different journeys, shared operating questions

Work on a sample case or your own business while keeping sensitive figures and data private.

01

Before launch

You have a café, restaurant, food-truck, or home-business idea and want to test it before committing to premises and fit-out.

02

Existing operation

You are already trading, but profitability, inventory, consistency, or customer experience is still unclear.

03

Investment decision

You are evaluating a partnership or franchise and need better questions before investing.

04

Expansion or second branch

You want to test operating and financial readiness before repeating the model at a new site.

05

F&B management

You work in management, operations, or marketing and want a broader view of the decisions connecting each function.

Fit note: The workshop focuses on business management, operations, and decision-making; it is not a barista or culinary-skills programme.
The two-day journey

Six modules following the business from concept to control

Each module combines a focused practitioner insight, a sector case, and an individual or group application.

Day 01

Day One: From Idea to a Testable Model

Examine the concept before it becomes a financial and operational commitment.

01

Reading the Market & Defining Your Space

How to read the competitive landscape, define the customer and occasion you serve, and articulate a clear reason to be chosen.

Lab: concept and customer map
02

Concept, Menu & Pricing Logic

Connect the concept, menu size, ordering experience, average ticket, and pricing—without relying on imitation or guesswork.

Exercise: concept consistency check
03

Location & Setup Before You Sign

Assess footfall, access, space fit, rent, fit-out, and the licensing and compliance sequence that must be verified.

Tool: pre-lease question checklist
Day 02

Day Two: From Opening to a Manageable Operation

Turn daily operations into indicators, decisions, and routines that can improve.

04

Unit Economics & Decision Numbers

Understand the relationship between sales, ingredients, labour, rent, waste, and margin, with a practical introduction to P&L and break-even.

Lab: simplified financial model
05

Operations, Customer Experience & Disciplined Growth

Inventory and suppliers, consistent quality, team roles, customer journey, menu engineering, seasonality, and when a second branch becomes a sound decision.

Simulation: weekly operations meeting
06

AI as an Operator’s Support Tool

Practical use for menu descriptions, content planning, feedback analysis, and first-draft review responses—with human review and business-data safeguards.

Practice: content and review workflow
What you take away

Outputs built for use after the workshop

More than notes: decision templates and worksheets you begin in the room and continue developing in your business.

01PRACTICAL OUTPUT

Concept stress-test card

Clarify the customer, occasion, promise, and differentiation before spending.

02PRACTICAL OUTPUT

Site and lease decision checklist

Practical questions that help you look beyond a visually attractive site.

03PRACTICAL OUTPUT

Simple unit-economics model

Connect average ticket, volume, costs, margin, and break-even.

04PRACTICAL OUTPUT

Operations pulse board

A focused set of indicators and questions for a weekly operations meeting.

05PRACTICAL OUTPUT

Content and customer-experience framework

Connect marketing to a real reason to visit—not simply continuous posting.

06PRACTICAL OUTPUT

90-day priority map

Three actionable priorities for your business or concept after the workshop.

Learning design

Practitioner experience becomes a decision you build

The balance is deliberate: enough explanation to understand the logic, enough practice to test it, and enough discussion without turning the day into a long lecture.

01Field insightA real operating situation or decision.
02Compact caseEnough data to understand the problem, not memorise an answer.
03Group decisionCompare alternatives and defend a choice.
04Apply to your businessTurn the idea into a personal tool or priority.
Workshop lead

Knowledge shaped by practice—not slides alone

The content is presented from an operator’s perspective: daily decisions, trade-offs, learnable mistakes, and what to watch before it becomes a problem.

T

F&B practitioner — name to be announced

The practitioner’s name and profile will be announced when the cohort is confirmed, while the workshop remains grounded in direct operating experience in the Omani market.

For the best experience

Bring a laptop or tablet. You may also bring a menu or non-confidential rough estimates to apply the exercises to your context.

Official accreditation

Accredited by the Ministry of Labour

Not generic training — an officially accredited programme whose certificate is recognised by government and private employers in Oman.

🏛

Accredited academy

Taim Academy is licensed and accredited by Oman's Ministry of Labour.

📋

Accredited programme

This programme's content is MOL-approved — not an unrecognised general course.

👨‍🏫

Qualified instructor — to be announced

Delivered in collaboration with a specialised, qualified instructor; their name will be announced once the collaboration is confirmed.

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Two certificates

You receive an official Ministry of Labour certificate and a Taim Academy certificate.

Ministry of Labour licence: L3211299

Next cohort

Tell us you are interested and receive the details once the date is confirmed

Registering interest does not create a payment obligation. Our team will contact you within one business day.

FORMATIn person · 2 days · 12 hours
CERTIFICATETaim Academy completion certificate for a Ministry of Labour-approved programme
EXPECTED PRICEOMR 110
Frequently asked questions

Before you decide

Do I need prior F&B experience?

No. The tools begin with the fundamentals, while the exercises allow existing operators to apply them to more advanced challenges.

Is the workshop useful for an existing business?

Yes—especially if you have questions about margin, menu, inventory, customer experience, or readiness to expand. You can apply the worksheets without sharing confidential information with the group.

Does the workshop provide guaranteed figures or a ready feasibility study?

No. Figures vary by concept, location, and scale. You will learn to build and test better assumptions and recognise when specialist feasibility work is needed.

Does it cover every licensing procedure?

The workshop explains the sequence, requirements, and questions to verify, but does not replace checking with the relevant authorities; procedures can vary or change by activity and location.

Is this an AI workshop?

No. Its core is F&B business management. AI appears in one focused segment as support for content and feedback analysis, with human review and responsible data handling.

What should I bring?

A laptop or tablet is recommended. If you have a business or concept, bring a menu or non-confidential rough estimates to make the application more relevant.

What certificate will I receive?

A certificate of completion from Taim Academy for a Ministry of Labour-approved training programme, subject to attendance and completion requirements.

What if I need to cancel after paying?

You can cancel for a full refund up to 7 days before the workshop starts. Full refund terms are sent in your registration confirmation email.